Shipping policy

Shipping Policy:

Bluestar Technologies LLC ("Bluestar," "we," "us," or "our") ships products to customers in the United Arab Emirates and other GCC countries. We make every effort to ship your order in a timely manner, but please note that shipping times may vary depending on the location of the customer and the availability of the product.

Shipping Methods and Rates:

We offer several shipping methods, including standard and express shipping. The shipping rates and estimated delivery times are calculated based on the weight and destination of the order. The shipping rates will be displayed at checkout before you complete your purchase.

Order Processing:

We will process your order as soon as possible after we receive it. Most orders are processed and shipped within 2-3 business days. However, please note that some products may have longer processing times.


We use reliable shipping carriers to deliver your order. We will provide you with a tracking number once your order has shipped so that you can track its delivery. Please note that delivery times may vary depending on the location of the customer and the shipping carrier.

Undeliverable Packages:

If a package is undeliverable for any reason (such as an incorrect shipping address or refusal by the recipient), the package will be returned to us. We will contact you to arrange for reshipment or refund of the product(s) minus the original shipping costs.

International Shipping:

We currently ship to the United Arab Emirates and other GCC countries. Please note that some products may not be eligible for international shipping due to regulatory restrictions.

Shipping Holidays:

We do not ship on UAE public holidays or weekends. Orders received on these days will be processed on the next business day.

Shipping Delays:

We are not responsible for any shipping delays caused by factors beyond our control, such as customs delays or weather-related issues. We will make every effort to notify you of any significant delays and work with you to resolve any issues.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.